Information & Policies

About ASTRAL COSMOS

ASTRAL COSMOS is the user-facing experience through which we create structured tools for self-reflection, personal understanding, and inner-child healing.

Underneath ASTRAL COSMOS is HPOS™ - Human Pattern Operating System - a structured platform designed to understand recurring emotional and behavioural patterns and the experiences that may have shaped them.

HPOS is designed as an extensible system that can support multiple specialized intelligence engines. ICHIE™ - Inner Child Healing Intelligence Engine - is the first such engine, focused specifically on inner-child healing and related emotional patterns.

In simple terms, ASTRAL COSMOS is what you experience, HPOS is the underlying operating system, and ICHIE™ is a specialized intelligence engine operating within HPOS.

How the 31-Day Journey Works

The current ASTRAL COSMOS experience is powered by ICHIE™, the Inner Child Healing Intelligence Engine within HPOS.

ICHIE™ begins with a 51-question Inner Child Healing Assessment. Your responses are used to identify patterns and themes relevant to your personal experience.

Based on the assessment, the system creates a personalized healing journey consisting of selected practices arranged across 31 days.

The journey is intended to be completed at a pace that feels appropriate for you. You may revisit practices when useful and take appropriate breaks when needed.

What You Receive

After completing the assessment and unlocking your report, your ASTRAL COSMOS experience may include personalized insights relating to your identified patterns, emotional themes, possible childhood origins, current-life impact, and a structured healing path.

Your personalized 31-day journey contains selected practices intended to support reflection, emotional awareness, self-compassion, regulation, and personal growth.

Wellness & Important Disclaimer

ASTRAL COSMOS is a self-guided personal-development and wellness experience. It is designed to support self-reflection, emotional awareness, and personal growth.

ASTRAL COSMOS is not a medical service, mental health treatment, psychotherapy service, psychiatric service, or emergency service.

The information and practices provided through ASTRAL COSMOS are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

If you are experiencing significant emotional distress, are concerned about your mental or physical health, or require professional support, please consult an appropriately qualified healthcare or mental-health professional.

You are responsible for deciding whether a particular exercise or practice is appropriate for you. Stop any practice that causes significant discomfort or distress and seek appropriate professional support when needed.

Privacy

We respect the privacy of people using ASTRAL COSMOS.

ASTRAL COSMOS may collect information such as your name, email address, assessment responses, generated report information, account information, and information required to provide and maintain the service.

Assessment responses may be used to generate your personalized report and healing journey.

Payment processing is handled through our payment provider. ASTRAL COSMOS does not require you to provide your payment-card credentials directly to us.

We use collected information to provide the service, authenticate users, generate personalized content, maintain accounts and reports, process payments, provide support, maintain security, and improve the service.

We do not sell personal information as a product.

You should avoid entering highly sensitive information that is not necessary for completing the assessment.

If you have a privacy-related question or request, please contact our support team using the contact information provided below.

Terms & Conditions

By using ASTRAL COSMOS, you agree to use the service responsibly and in accordance with these terms.

Account

You are responsible for providing accurate information when creating or accessing your account and for keeping access to your account secure.

Personal Use

ASTRAL COSMOS reports, personalized journeys, exercises, text, materials, and other content provided through the service are intended for your personal use.

You may not copy, reproduce, redistribute, resell, publish, or commercially exploit ASTRAL COSMOS content without appropriate authorization.

Personalized Content

ASTRAL COSMOS generates personalized content based on information provided by the user. Personalized interpretations are intended to support reflection and should not be treated as definitive statements about your identity, history, or psychological condition.

Service Availability

We aim to keep ASTRAL COSMOS available and functioning reliably, but uninterrupted availability cannot be guaranteed. Maintenance, technical issues, security events, or circumstances outside our reasonable control may temporarily affect availability.

Changes to the Service

We may improve, modify, or update features of ASTRAL COSMOS from time to time. Such changes may be made to improve the service, security, reliability, or user experience.

Payments

Certain ASTRAL COSMOS features and personalized reports may require payment before they can be accessed.

Payments are processed through Razorpay. Payment information entered during checkout is handled through Razorpay's payment infrastructure.

The applicable price is displayed before you confirm your purchase.

A successful payment does not guarantee any particular personal, emotional, therapeutic, or life outcome.

Refund & Cancellation Policy

ASTRAL COSMOS provides a digital, personalized service. Because the report and healing journey are generated specifically from your assessment responses, digital access may begin immediately after successful payment.

If you experience a technical problem that prevents you from accessing a purchased report or journey, please contact support so that we can investigate and resolve the issue.

Refund requests may be considered where a payment was successfully completed but the purchased service could not be delivered because of a technical or service issue.

Refund requests should include the email address used for the account and, where available, the relevant payment or order reference.

Refunds, when approved, are processed through the applicable payment channel and may take additional time to appear depending on the payment provider and user's financial institution.

Contact & Support

If you need help with your account, assessment, report, payment, or access to your healing journey, please contact our support team.